Terms of Service

Introduction & Acceptance of Terms

Welcome to Tail & Paw Haven ("we," "us," or "our"), an online retailer specializing in premium pet care products, including pet beds, feeding solutions, grooming tools, and interactive toys for dogs and cats. By accessing or using our website www.pawmert.shop (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using the Site.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

• Providing accurate and current information.
• Maintaining the confidentiality of your login credentials.
• All activities under your account.

Notify us immediately of unauthorized use or security breaches.

Product Information & Order Terms

We strive for accuracy in product descriptions, images, and pricing. However, minor discrepancies may occur. All orders are subject to availability. We reserve the right to cancel orders due to errors or stock limitations.

Pet-Specific Disclaimers: Products are designed for general use by dogs and cats. We do not guarantee suitability for specific breeds, sizes, or health conditions. Consult a veterinarian for specialized needs.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Transactions are processed securely through third-party providers.

Shipping: Delivery times vary based on location and carrier. Risk of loss transfers to you upon delivery.

Returns: Unused, unopened items in original packaging may be returned within 30 days of delivery for a refund or exchange. Customer pays return shipping unless the return is due to our error.

Intellectual Property Rights

All content on the Site (logos, text, images, etc.) is our property or licensed to us and protected by intellectual property laws. Unauthorized use is prohibited.

Disclaimers & Limitations of Liability

General Disclaimer: The Site and products are provided "as is" without warranties of any kind. We disclaim liability for indirect, incidental, or consequential damages.

Pet Product Disclaimers:

• Orthopedic Beds & Grooming Tools: Not a substitute for professional veterinary care. Monitor pets for discomfort or allergic reactions.
• Toys & Feeders: Supervise pets during use to prevent choking or injury. Replace damaged items immediately.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where our business is registered. Disputes will be resolved through arbitration or small claims court, with each party bearing its own costs.

Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective upon posting and apply to all users.